Bisofice VTR-T58W 58mm Thermal Receipt Printer User Manual

1. Giới thiệu

Thank you for choosing the Bisofice VTR-T58W 58mm Thermal Receipt Printer. This portable printer is designed for efficient receipt printing in various business environments, including retail, restaurants, and more. It supports both Bluetooth and USB connectivity, offering flexibility for use with mobile devices and computers. This manual provides essential information for setting up, operating, and maintaining your printer.

Image: The Bisofice VTR-T58W thermal receipt printer in a point-of-sale environment, demonstrating its use for printing customer receipts.

2. Thông tin an toàn

• Không để máy in tiếp xúc với nước hoặc hơi ẩm.
• Avoid operating the printer in extremely hot or cold environments.
• Chỉ sử dụng bộ chuyển đổi nguồn được cung cấp kèm theo máy in.
• Để máy in tránh xa ánh nắng trực tiếp và nguồn nhiệt.
• Không nên tự ý tháo rời hoặc sửa chữa máy in. Hãy liên hệ bộ phận hỗ trợ nếu gặp sự cố.

3. Nội dung gói hàng

Xác minh rằng tất cả các mục đều có trong gói hàng:

• Bisofice VTR-T58W Thermal Receipt Printer
• Bộ đổi nguồn
• Cáp USB
• Cuộn giấy nhiệt
• Hướng dẫn sử dụng

4. Sản phẩm hếtview

The Bisofice VTR-T58W printer features a compact design with essential ports and indicators for easy operation.

Image: Diagram illustrating the dimensions of the Bisofice VTR-T58W printer (180mm x 130mm x 110mm) and a three-step visual guide for loading thermal paper.

Các tính năng chính:

• In nhiệt trực tiếp: No ink cartridges required, reducing operational costs.
• In tốc độ cao: Up to 90mm/s for efficient transaction processing.
• Kết nối kép: Supports both USB and Bluetooth for versatile connection options.
• Khả năng tương thích rộng: Works with Windows, Linux, Android, and iOS systems.
• ESC/POS Command Support: Standard command set for broad software compatibility.

5. Thiết lập

5.1 Nạp giấy in nhiệt

1. Open the top cover of the printer by pressing the release button.
2. Insert a 58mm thermal paper roll into the compartment, ensuring the printing side faces upwards.
3. Kéo một lượng giấy nhỏ ra khỏi máy cắt.
4. Đóng chặt nắp trên cho đến khi nghe tiếng "tách" báo hiệu đã khớp.

Image: A visual guide demonstrating the process of opening the printer cover, inserting the thermal paper roll, and closing the cover.

5.2 Kết nối máy in

The printer supports both USB and Bluetooth connections.

Image: The Bisofice VTR-T58W printer connected via USB to a laptop and wirelessly via Bluetooth to a smartphone, illustrating its dual connectivity.

USB Connection (for Computers - Windows/Linux)

1. Kết nối máy in với máy tính của bạn bằng cáp USB được cung cấp.
2. For Windows systems, download the printer driver from the official Bisofice support website. The driver link is typically provided in the product documentation or can be found at https://www.oadlu.com/support/driver/thermal-printer (look for "T58W driver-2").
3. Cài đặt trình điều khiển theo hướng dẫn trên màn hình.
4. Once installed, select the printer within your application's print settings.

Bluetooth Connection (for Mobile Devices - Android/iOS)

Bluetooth connection is not supported for computers.

1. Đảm bảo Bluetooth được bật trên thiết bị di động của bạn.
2. Bật máy in.
3. Open the application you intend to use for printing (e.g., Loyverse, iREAP, CasierStock, Kyte).
4. Within the application's settings, search for and connect to the printer via Bluetooth. You may need to enable location services on your mobile device for Bluetooth scanning.

6. Hướng dẫn vận hành

After successful setup, you can begin printing receipts.

6.1 In ấn cơ bản

• Hãy đảm bảo máy in đã được bật nguồn và kết nối với thiết bị của bạn (qua USB hoặc Bluetooth).
• Open your POS software or printing application.
• Initiate a print command from your application. The printer will automatically print the receipt.
• The printer supports ESC/POS commands for various printing functions, including text, images, and 1D barcodes.

Image: The Bisofice VTR-T58W printer actively printing a receipt, highlighting its 90mm/s high-speed capability for busy environments.

6.2 Ứng dụng được đề xuất

The Bisofice VTR-T58W is compatible with several applications:

• Loyverse: For retail and clothing businesses.
• iREAP: For retail and inventory management.
• CasierStock: For shopping and inventory management.
• Kyte: For mobile sales.

Image: A collage showing the Bisofice VTR-T58W printer being used in diverse settings such as a supermarket, meal delivery service, coffee shop, hospital, clothing store, and pharmacy.

7. Bảo trì

The Bisofice VTR-T58W printer uses thermal printing technology, which means it does not require ink cartridges or ribbons. This simplifies maintenance significantly.

7.1 Vệ sinh máy in

• Hãy đảm bảo máy in đã được tắt và rút phích cắm trước khi vệ sinh.
• Hãy dùng một miếng vải mềm, khô, không xơ để lau sạch bên ngoài máy in.
• To clean the thermal print head, gently wipe it with an alcohol swab. Allow it to dry completely before use.
• Regularly remove any paper dust or debris from the paper compartment.

KHAI THÁC. Xử lý sự cố

If you encounter issues with your printer, refer to the following common problems and solutions:

8.1 Các vấn đề về in ấn

• Không có bản in: Check if the printer is powered on, connected correctly (USB or Bluetooth), and has thermal paper loaded. Ensure the paper is loaded with the correct side facing the print head.
• Ảnh in mờ hoặc trắng: This usually indicates the thermal paper is loaded upside down or the print head needs cleaning.
• Garbled Characters: Verify that the correct printer driver is installed on your computer or that the mobile application settings are configured for the Bisofice VTR-T58W.

8.2 Các vấn đề về kết nối

• Lỗi kết nối Bluetooth: Ensure Bluetooth is enabled on your mobile device and the printer. Make sure no other device is currently paired with the printer. Try restarting both the printer and your mobile device. Remember, Bluetooth is not for computer connections.
• USB Connection Failure: Check the USB cable connection. Try a different USB port on your computer. Reinstall the printer driver if necessary.

8.3 Khả năng tương thích của phần mềm

Please note that this printer is Không tương thích with the following POS systems and applications:

• SumUp, Hello Cash, Zettle, Ubereats, Shopify, Grubhub, Doordash, Gloriafoods, Lightspeed, Postmates, Square, Clover, TabShop, O3POS, Credit Card Reader, Settle, FileMaker, MobiPOS Lite, Kasse Speedy, Open Table.

Always confirm compatibility with your specific POS application or system before purchase.

9. Thông số kỹ thuật

10. Bảo hành và Hỗ trợ

10.1 Bảo hành có giới hạn

The Bisofice VTR-T58W Thermal Receipt Printer comes with a limited warranty. Please refer to the warranty card included in your package or contact your retailer for specific terms and conditions regarding warranty coverage and duration.

10.2 Hỗ trợ khách hàng

For technical assistance, driver downloads, or further inquiries, please visit the official Bisofice support website or contact their customer service. Contact information can typically be found on the product packaging or the manufacturer's webđịa điểm.