Microsoft IVF-00001

Microsoft Audio Dock User Manual

Comprehensive guide for setup, operation, and maintenance of your Microsoft Audio Dock.

Sản phẩm trênview

The Microsoft Audio Dock is an all-in-one speakerphone designed to reduce cord clutter, simplify your desktop, and enhance audio for meetings and music. It connects your laptop to monitors and various accessories while providing power passthrough, all through a single USB-C connection.

This device features built-in Omnisonic speakers with a 15-watt woofer and 5-watt tweeters, along with dual forward-facing, noise-reducing microphones. It is certified for Microsoft Teams, ensuring exceptional voice capture and reduced background sound during calls.

Microsoft Audio Dock front view

Hình 1: Mặt trước view of the Microsoft Audio Dock, showcasinVới thiết kế nhỏ gọn và chất liệu vải cao cấp.

Có gì trong hộp

Contents of the Microsoft Audio Dock box

Figure 2: Illustration of the Microsoft Audio Dock and its included accessories: the device itself, power supply, power cable, and documentation.

Cài đặt

Connecting Your Audio Dock

The Microsoft Audio Dock simplifies your workspace by connecting multiple peripherals through a single USB-C cable to your laptop. Follow these steps for initial setup:

  1. Kết nối nguồn điện: Connect the provided power supply to the Audio Dock's power input, then plug the power cable into a wall outlet.
  2. Kết nối máy tính xách tay: Connect the integrated USB-C cable from the Audio Dock to a USB-C port on your laptop. This single connection provides power passthrough to charge your laptop, audio, and data transfer for connected peripherals.
  3. Kết nối giám sát:
    • For HDMI monitors, connect an HDMI cable from your monitor to the HDMI port on the Audio Dock.
    • For USB-C monitors, connect a USB-C cable from your monitor to one of the USB-C (x2) ports on the Audio Dock.
    • The Audio Dock supports connecting up to two external monitors simultaneously.
  4. Kết nối ngoại vi: Connect your USB-A and additional USB-C accessories (e.g., keyboard, mouse, external drives, webcam) to the available USB-A and USB-C ports on the Audio Dock.
Ở phía sau view of Microsoft Audio Dock showing ports

Hình 3: Phía sau view of the Audio Dock, highlighting the HDMI, USB-C (x2), and USB-A ports for connecting various devices.

Microsoft Audio Dock with multiple cables connected

Figure 4: The Audio Dock connected to a laptop, external monitors, and other peripherals, demonstrating its hub capabilities.

Hướng dẫn sử dụng

The Microsoft Audio Dock features intuitive controls on its top surface for managing audio and calls.

Đứng đầu view of Microsoft Audio Dock with button labels

Figure 5: Top panel controls of the Audio Dock, including Mute, Pause/Play, Volume Up/Down, and Microsoft Teams button.

Chức năng của nút:

Hiệu suất âm thanh:

The Audio Dock features Omnisonic speakers with a 15-watt woofer and 5-watt tweeters, providing a frequency response of 70Hz to 20kHz for rich music playback. The dual omni-directional, noise-reducing microphone arrays ensure clear voice capture up to 90dB SPL, making it ideal for conference calls.

Nội bộ view of Microsoft Audio Dock speakers

Hình 6: Một nội bộ view illustrating the woofer and tweeter components of the Omnisonic speaker system.

BẢO TRÌ

To ensure the longevity and optimal performance of your Microsoft Audio Dock, follow these maintenance guidelines:

Xử lý sự cố

If you encounter issues with your Microsoft Audio Dock, refer to the following common troubleshooting steps:

Vấn đềNguyên nhân có thể / Giải pháp
Không có đầu ra âm thanh
  • Ensure the Audio Dock is properly connected to your laptop via USB-C.
  • Check if the volume is turned up on both the Audio Dock and your computer.
  • Verify that the Audio Dock is selected as the default audio output device in your computer's sound settings.
  • Ensure the mute button on the Audio Dock is not active (red light off).
Microphone Not Working / Echo during calls
  • Ensure the microphone is not muted on the Audio Dock or in your communication software (e.g., Microsoft Teams).
  • Verify the Audio Dock is selected as the default microphone input device in your computer's sound settings and communication software.
  • Check for and install any available firmware updates for the Audio Dock.
  • Reduce speaker volume if echo persists, or try moving the dock further from walls/reflective surfaces.
Monitors Not Displaying / Flickering
  • Ensure display cables (HDMI, USB-C) are securely connected to both the Audio Dock and the monitors.
  • Hãy kiểm tra xem cổng USB-C trên máy tính xách tay của bạn có hỗ trợ DisplayPort Alt Mode hay không.
  • Cập nhật trình điều khiển đồ họa của máy tính xách tay.
  • Hãy thử kết nối từng màn hình một để xác định nguyên nhân gây ra sự cố.
Laptop Not Charging / Insufficient Power
  • Ensure the Audio Dock's power supply is correctly connected and plugged into a working outlet.
  • Confirm your laptop's power requirements are within the dock's power delivery capabilities (e.g., 60W passthrough). Some high-power laptops may require their original charger.
  • Try disconnecting other high-power USB devices from the dock temporarily.
General Connectivity Issues (e.g., glitchy with Android)
  • Restart your computer/device and the Audio Dock.
  • Ensure all drivers and operating system updates are installed on your computer.
  • For Android devices, ensure the device supports external display and USB-C hub functionality. Compatibility may vary by device model and Android version.

Thông số kỹ thuật

Tính năngChi tiết
Thương hiệuMicrosoft
Số hiệu mẫuIVF-00001
Kích thước sản phẩm8.31 x 8.54 x 3.48 inch
Trọng lượng sản phẩm1 pound (16 ounce)
Màu sắcĐen
Đầu ra âm thanhOmnisonic speakers with 15-watt woofer and 5-watt tweeters
Đáp ứng tần số70Hz ~ 20kHz (for music playback)
MicroTwo omni-directional, noise-reducing microphone arrays (up to 90dB SPL)
Cổng
  • 1xHDMI
  • 2 x USB-C (data/display)
  • 1 x USB-A
  • 1 x USB-C (connects to computer, with power passthrough)
Hỗ trợ hiển thịSupports DP alt mode, up to Dual Display
Power PassthroughYes, to keep your PC charged (up to 60W)
Khả năng tương thíchWindows 11 Home/Pro, Windows 10, MacOS, USB-C Laptops
Chứng nhậnĐược chứng nhận cho Microsoft Teams

Bảo hành và Hỗ trợ

For detailed warranty information and technical support, please refer to the documentation included in your product packaging or visit the official Microsoft support website. You can typically find support resources, FAQs, and contact information by searching for "Microsoft Audio Dock support" online.

Giữ lại bằng chứng mua hàng để yêu cầu bảo hành.