1. Giới thiệu
The ELRO DV50 IP WiFi Intercom System allows you to see and communicate with visitors at your door, whether you are at home or away. This system includes two 7-inch color monitors for indoor viewing and communication, making it suitable for larger homes or multi-story residences. Additionally, the ELRO Intercom app extends functionality to your smartphone, enabling remote viewing, two-way communication, and recording capabilities.
The system features a compact, vandal-resistant metal doorbell unit and two 7-inch (18 cm) color screens. The monitor housing is crafted from high-quality brushed aluminum, providing a modern aesthetic. Users can adjust speech and ringtone volumes, as well as image brightness and color intensity. Sixteen different ringtones are available for selection.
The doorbell unit includes a rain shield to prevent water droplets from obstructing the camera lens. Infrared LEDs provide night vision up to 5 meters.

Figure 1: ELRO DV50 IP WiFi Intercom System components.
2. Nội dung gói hàng
Xác minh rằng tất cả các mục được liệt kê dưới đây đều có trong gói hàng của bạn:
- 1x Waterproof Doorbell Unit with Rain Shield
- 2x 7-inch Color Monitors
- 2x Monitor Mounting Brackets
- 1x 15-meter 4-wire Cable
- 1x 10-meter 4-wire Cable
- Bộ đổi nguồn
- Phụ kiện lắp đặt (ốc vít, tắc kê tường)
- Hướng dẫn sử dụng (tài liệu này)

Hình 2: Hếtview of package contents and basic installation steps.
3. Sản phẩm hếtview
3.1 Doorbell Unit
The outdoor doorbell unit is designed for durability and clear communication. It includes the following components:
- Micrô: Captures audio from visitors.
- Máy ảnh: Provides video feed of the visitor.
- Night Vision LEDs: Illuminates the area for clear viewing in low light conditions, up to 5 meters.
- Bell Push Button: Activates the intercom system and alerts indoor monitors and the app.
- Người nói: Outputs audio from indoor monitors or the app.

Figure 3: Doorbell unit components and recommended mounting height.
3.2 Indoor Monitors
The two 7-inch color monitors provide visual and audio interaction with visitors. Each monitor features:
- Màn hình màu 7 inch: Shows live video feed from the doorbell camera.
- Micrô: For two-way communication with the visitor.
- Các nút điều khiển:
- Sống View: Activates the camera feed.
- Mở khóa cửa: Remotely unlocks a connected door (12V door openers, not included).
- Gate Unlock: Remotely unlocks a connected gate.
- Nói chuyện: Initiates two-way communication.
- Side Controls:
- Âm lượng giai điệu: Adjusts the ringtone volume.
- Select Melody: Cycles through 16 available ringtones.
- Độ sáng: Điều chỉnh độ sáng màn hình.
- Color Intensity: Adjusts screen color saturation.
- Talk Volume: Adjusts the volume of the two-way conversation.

Figure 4: Indoor monitor front panel and button functions.

Figure 5: Indoor monitor side controls and power/cable connections.
4. Cài đặt
The installation process for the ELRO DV50 is designed to be straightforward. Follow these steps carefully:
- Mount the Rain Shield: Secure the rain shield for the doorbell unit to an exterior wall. The recommended mounting height is between 1.35 and 1.70 meters from the ground.
- Mount Indoor Monitors: Install the mounting brackets for the indoor monitors at desired locations inside your home.
- Kết nối hệ thống: Use the provided 4-wire cables to connect the doorbell unit to the indoor monitors. Ensure all connections are secure.
- Attach Doorbell Unit: Mount the doorbell unit into its bracket, ensuring it is firmly in place within the rain shield.
- Bật nguồn: Connect the power adapters to the monitors and plug them into electrical outlets.
- Kết nối ứng dụng: Proceed to Section 5 for instructions on connecting the system to the ELRO Intercom app.
Ghi chú: For detailed wiring diagrams and specific instructions, refer to the included printed manual.
5. Thiết lập ứng dụng và kết nối
The ELRO Intercom app allows you to manage your intercom system remotely via your smartphone. This section details how to set up the app and connect it to your DV50 system.
- Tải ứng dụng: Download the free ELRO Intercom app from the App Store (for iOS devices) or Google Playstore (for Android devices).
- Tạo tài khoản: Mở ứng dụng và làm theo hướng dẫn trên màn hình để tạo tài khoản người dùng mới hoặc đăng nhập nếu bạn đã có.
- Thêm thiết bị: Within the app, select the option to add a new device. You will typically be prompted to scan a QR code or manually enter device details. The QR code is usually found on the device itself or in the printed manual.
- Kết nối với Wi-Fi: Follow the app's instructions to connect your ELRO DV50 system to your home's Wi-Fi network. Ensure your smartphone is connected to the same Wi-Fi network during the initial setup.
- Nhiều người dùng: If multiple individuals wish to use the intercom, they can download the ELRO Intercom app and easily connect it to the same intercom system.
Quan trọng: The app requires an active internet connection (Wi-Fi or 4G) on your smartphone to function remotely.
6. Hoạt động
Operating your ELRO DV50 system involves using both the indoor monitors and the ELRO Intercom app.
6.1 Using the Indoor Monitors
- Nhận cuộc gọi: When a visitor presses the doorbell button, the indoor monitors will ring and display the live video feed.
- Giao tiếp hai chiều: Nhấn nút Nói chuyện button on the monitor to speak with the visitor. Press it again to end the conversation.
- ViewPhát sóng trực tiếp: Nhấn nút Sống View button to see the camera feed at any time, even without a visitor.
- Unlocking Door/Gate: If connected, press the Mở khóa cửa or Mở khóa cổng button to grant access.
- Điều chỉnh cài đặt: Use the side controls (refer to Figure 5) to adjust ringtone volume, select melodies, and modify screen brightness and color intensity.
6.2 Using the ELRO Intercom App
The app provides extended control and monitoring capabilities:
- Nhận thông báo: When a visitor presses the doorbell, your smartphone will receive a notification.
- Truyền thông từ xa: Open the app to see the visitor, speak with them, and grant access remotely.
- App Interface Functions (refer to Figure 6):
- Bật / Tắt micrô: Toggle to communicate with the visitor.
- Loudspeaker On/Off: Toggle to hear ambient sound from the doorbell unit.
- Take Picture: Capture a still image from the live feed.
- Bắt đầu/Dừng ghi video: Quay video footage.
- Toàn màn hình: Toggle full-screen view.
- Treo lên: Kết thúc cuộc gọi.
- Mở khóa: Remotely unlock a connected door or gate.
- Lưu trữ ảnh và video: Photos and videos captured via the app can be stored directly on your smartphone.

Figure 6: ELRO Intercom app interface and functions.
7. Thông số kỹ thuật
| Tính năng | Chi tiết |
|---|---|
| Số hiệu mẫu | DV50 |
| Thương hiệu | ELRO |
| Kích thước màn hình | 2x 7-inch (18 cm) Color Display |
| Doorbell Material | Metal, Vandal-resistant |
| Monitor Housing Material | Chải nhôm |
| Tầm nhìn ban đêm | Lên đến 5 mét |
| Nhạc chuông | 16 giai điệu có thể lựa chọn |
| Kết nối | Wired (4-wire cable), Wi-Fi (for app) |
| Nguồn điện | 12V một chiều |
| Doorbell Dimensions (approx.) | 51 mm (W) x 131 mm (H) x 46 mm (D) (with rain shield) |
| Monitor Dimensions (approx.) | 214 mm (Rộng) x 152 mm (Cao) x 17 mm (D) |
| Bảo vệ quốc tế Rating | IP54 (Bộ chuông cửa) |
| Hoạt động Voltage | 12 Vôn (DC) |

Figure 7: Doorbell unit dimensions.
KHAI THÁC. Xử lý sự cố
This section addresses common issues you might encounter with your ELRO DV50 system.
- Không có hình ảnh/âm thanh trên màn hình:
- Ensure all 4-wire cables are securely connected between the doorbell unit and monitors.
- Verify that monitors are powered on and receiving electricity.
- Check for any physical damage to cables or connectors.
- App Not Connecting to Intercom / Frequent Disconnections:
- Confirm your home Wi-Fi network is active and stable.
- Ensure the intercom system is within range of your Wi-Fi router.
- Restart your Wi-Fi router, the intercom monitors, and your smartphone.
- Re-attempt the app setup process (Section 5).
- Kiểm tra xem ứng dụng đã được cập nhật lên phiên bản mới nhất chưa.
- Tầm nhìn ban đêm kém:
- Ensure the night vision LEDs on the doorbell unit are not obstructed.
- Nếu thấy ống kính máy ảnh bị bẩn, hãy lau sạch.
- Door/Gate Unlock Function Not Working:
- Verify that the 12V door opener or gate mechanism is correctly wired to the doorbell unit and is functional independently.
- Check wiring connections for the unlock function.
- No Sound from Doorbell Speaker or Monitor Speaker:
- Adjust the "Talk Volume" on the side of the indoor monitor (Figure 5).
- Ensure the microphone and loudspeaker are enabled in the ELRO Intercom app (Figure 6).
If you continue to experience issues after following these steps, please contact ELRO customer support.
9. Bảo trì
To ensure optimal performance and longevity of your ELRO DV50 IP WiFi Intercom System, follow these simple maintenance guidelines:
- Vệ sinh: Regularly wipe the doorbell unit and indoor monitors with a soft, damp cloth. Avoid using abrasive cleaners or solvents, which can damage surfaces.
- Ống kính máy ảnh: Keep the camera lens on the doorbell unit clean and free from dust, dirt, or water spots to ensure clear video quality.
- Rain Shield: Periodically check the rain shield for any debris accumulation that might obstruct the camera or microphone.
- Kết nối cáp: Occasionally inspect all wired connections for any signs of wear or corrosion, especially outdoor connections.
- Cập nhật phần mềm: Keep the ELRO Intercom app updated to the latest version to benefit from new features and security enhancements.
10. Bảo hành và Hỗ trợ
ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official ELRO webđịa điểm.
For technical support, troubleshooting assistance beyond this manual, or spare parts, please contact ELRO customer service. Contact details can typically be found on the ELRO webtrang web hoặc trong tài liệu sản phẩm của bạn.
ELRO Official Webđịa điểm: www.elro.eu





