1. Giới thiệu
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Ferroli Divo 15L Horizontal Electric Water Geyser. Please read these instructions carefully before using the appliance and retain them for future reference. Proper installation and adherence to these guidelines will ensure optimal performance and longevity of your water heater.
2. Thông tin an toàn
Hướng dẫn an toàn quan trọng:
- Ensure the appliance is installed by a qualified technician in accordance with local regulations and safety standards.
- Do not operate the water heater if it is damaged or malfunctioning. Disconnect power immediately and contact service personnel.
- Always ensure the water heater is filled with water before switching on the power supply to prevent damage to the heating element.
- Không chặn hoặc tamper with the pressure relief valve. This valve is crucial for safety and must be checked regularly.
- Giữ các vật liệu dễ cháy cách xa máy nước nóng.
- Trẻ em cần được giám sát để đảm bảo chúng không nghịch thiết bị.
- Thiết bị phải được nối đất đúng cách để tránh bị điện giật.
3. Tính năng sản phẩm
- Blue Forever Heating Element: Designed for durability and efficient heating.
- Long Lasting Aluminum Anode: Provides enhanced protection against corrosion, extending tank life.
- Healthy Blue Silicon Enamel Coated Tank: Ensures hygiene and resistance to rust.
- High Pressure Rating - 8 Bar: Suitable for high-rise buildings and pressure pump applications.
- Environmental Friendly CFC Free Installation: Contributes to environmental protection.
- BEE 5 Star Rated Product*: Indicates high energy efficiency, reducing electricity consumption.
- Hi-tech Thermostat Cut-out: Provides additional safety by preventing overheating.
4. Thiết lập và Cài đặt
The Ferroli Divo 15L water geyser is designed for horizontal wall mounting. Professional installation is highly recommended to ensure proper functioning and safety. Ensure the installation location is suitable to support the weight of the geyser when full of water and allows for easy access for maintenance.

Figure 1: Ferroli Divo Horizontal Water Geyser mounted on a tiled wall. Please note that while the image displays '25 Ltr', this manual pertains to the 15L model. The installation process is similar.
Installation Steps (Summary - consult a professional for detailed steps):
- Select a suitable wall location capable of supporting the geyser's weight.
- Mount the geyser horizontally using appropriate fasteners and brackets.
- Kết nối đường ống dẫn nước lạnh vào và đường ống dẫn nước nóng ra. Đảm bảo tất cả các kết nối đều kín nước.
- Install the pressure relief valve as per manufacturer guidelines.
- Fill the geyser with water by opening a hot water tap until water flows freely, indicating the tank is full.
- Connect the electrical supply to a properly grounded outlet.
- Verify all connections and ensure no leaks before powering on.
5. Hướng dẫn vận hành
Once installed and filled with water, the Ferroli Divo 15L water geyser is ready for operation.
- Bật nguồn: Switch on the main power supply to the geyser. An indicator light (if present) will illuminate.
- Cài đặt nhiệt độ: Adjust the thermostat knob (if externally accessible) to your desired water temperature. For energy efficiency and safety, avoid setting the temperature too high.
- Chu kỳ sưởi ấm: The geyser will begin heating the water. The heating element will automatically switch off once the set temperature is reached. It will reactivate when the water temperature drops.
- Tắt nguồn: When not in use for extended periods, it is advisable to switch off the power supply to the geyser.
6. Bảo trì
Regular maintenance ensures the longevity and efficient operation of your water geyser.
- Thoát nước: Periodically drain the tank to remove sediment buildup, especially in areas with hard water. Consult a professional for this procedure.
- Kiểm tra van xả áp: Manually operate the pressure relief valve at least once a year to ensure it is not blocked. Follow manufacturer's instructions for this check.
- Kiểm tra thanh cực dương: The aluminum anode rod should be inspected and replaced periodically (typically every 1-3 years, depending on water quality) to maintain corrosion protection. This should be done by a qualified technician.
- Vệ sinh: Clean the exterior of the geyser with a soft, damp vải. Không sử dụng chất tẩy rửa có tính mài mòn hoặc dung môi.
- Dịch vụ chuyên nghiệp: It is recommended to have the geyser professionally serviced every 1-2 years.
KHAI THÁC. Xử lý sự cố
Trước khi liên hệ với dịch vụ khách hàng, hãyview các vấn đề phổ biến và giải pháp sau đây:
| Vấn đề | Nguyên nhân có thể | Giải pháp |
|---|---|---|
| Không có nước nóng | Không có nguồn điện; nhiệt độ cài đặt quá thấp; bộ phận gia nhiệt bị hỏng. | Check circuit breaker/fuse; adjust thermostat; contact service for element replacement. |
| Không đủ nước nóng | Thermostat set too low; high hot water demand; sediment buildup. | Increase thermostat setting; reduce hot water usage; drain tank (professional service). |
| Nước quá nóng | Nhiệt độ cài đặt quá cao; bộ điều nhiệt bị lỗi. | Lower thermostat setting; contact service for thermostat replacement. |
| Leaking from geyser | Loose pipe connections; faulty pressure relief valve; tank corrosion. | Tighten connections; check/replace pressure relief valve; contact service for tank inspection. |
| Tiếng động bất thường | Sediment buildup in tank; faulty heating element. | Drain tank (professional service); contact service for element inspection. |
For issues not listed or if solutions do not resolve the problem, please contact Ferroli customer support.
8. Thông số kỹ thuật
| Tính năng | Chi tiết |
|---|---|
| Thương hiệu | Ferroli |
| Người mẫu | Divo 15L Horizontal Electric Water Geyser |
| Dung tích | 15 lít |
| Kiểu lắp đặt | Wall (Horizontal) |
| Nguồn điện | Điện có dây |
| Áp suất vận hành tối đa | 8 thanh |
| Tính năng đặc biệt | BEE 5 Star Rated Product*, Hi-tech Thermostat cut out for additional safety |
| Màu sắc | Trắng |
| Hiệu quả | Hiệu quả cao |
| Kích thước sản phẩm (DxRxC) | 37.5 x 38.7 x 60.3cm |
| Trọng lượng sản phẩm | 12.2kg |
| Các thành phần bao gồm | 1 Geyser |
| ASIN | B07M912GPB |
9. Bảo hành và Hỗ trợ
Ferroli products are manufactured to high-quality standards and come with a standard warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including warranty period and coverage details.
For technical assistance, service requests, or to inquire about spare parts, please contact Ferroli customer support through their official webTrang web hoặc thông tin liên hệ được cung cấp trong tài liệu bảo hành của bạn.





