Avaya BM32 Button Module (700415573) Instruction Manual

Giới thiệu

The Avaya BM32 Button Module is an expansion unit designed to enhance the functionality of your Avaya 1616 or 1616-I IP phone. It provides 32 additional programmable line and feature buttons, allowing for increased call handling capacity and quick access to frequently used features. This manual provides essential information for the proper setup, operation, and maintenance of your BM32 Button Module.

Thông tin an toàn

• Đọc kỹ mọi hướng dẫn trước khi sử dụng.
• Không để thiết bị tiếp xúc với độ ẩm hoặc nhiệt độ quá cao.
• Use only with compatible Avaya 1616/1616-I IP phones.
• Không tự ý mở hoặc sửa chữa thiết bị. Vui lòng liên hệ nhân viên có trình độ để được bảo dưỡng.
• Để xa tầm tay trẻ em.

Nội dung gói

Xác minh rằng gói của bạn chứa các mục sau:

• Avaya BM32 Button Module (Model 700415573)
• Connecting cable (usually integrated or supplied with the phone)
• Tài liệu (sách hướng dẫn này)

Cài đặt

The Avaya BM32 Button Module is designed for easy integration with compatible Avaya IP phones. Follow these steps for proper installation.

Khả năng tương thích

The BM32 Button Module is compatible with:

• Avaya 1616 IP Phone
• Avaya 1616-I IP Phone
• Avaya IP Office R4.2 or higher
• Avaya Communication Manager R3.0 or higher

Up to three BM32 button modules can be connected to a single 1616 or 1616-I IP phone.

Connecting the Button Module

1. Ensure your Avaya 1616 or 1616-I IP phone is powered off.
2. Locate the expansion port on the back or side of your IP phone.
3. Connect the provided cable from the BM32 Button Module to the expansion port on the IP phone. Ensure the connection is secure.
4. If connecting multiple BM32 modules, connect them in a daisy-chain fashion, connecting the first module to the phone, the second to the first, and so on.
5. Power on your Avaya IP phone. The BM32 module does not require an additional power supply; power is drawn directly from the connected 1616/1616-I telephone, which is powered either via Power over Ethernet (PoE) or a 5V external power supply.

Image: Avaya BM32 Button Module connected to an Avaya IP phone. This image illustrates the physical connection of the BM32 module to the main IP phone unit, highlighting its side profile và chân đế tích hợp.

Operating the BM32 Button Module

The BM32 Button Module provides 32 additional buttons, each with dual LEDs, to extend the functionality of your Avaya 1616/1616-I IP phone.

Nút có thể lập trình

Each of the 32 buttons can be programmed to perform various functions, such as:

• Số lần xuất hiện trong câu thoại: Assign additional incoming or outgoing lines.
• Feature Buttons: Quick access to phone features like call transfer, conference, hold, or voicemail.
• Quay số nhanh: Lập trình các số thường gọi để gọi nhanh chỉ với một lần chạm.
• Bridged Line Appearances (BLA): Monitor and answer calls for other extensions.

Hình ảnh: Mặt trước view of the Avaya BM32 Button Module. This image displays the 32 programmable buttons, each accompanied by dual LEDs, which indicate the status of the assigned line or feature.

Dual LEDs

Each button is equipped with dual LEDs (typically red and green) that provide visual status indicators:

• Đèn LED xanh: Indicates an active line, an available line, or a feature that is currently enabled.
• Dẫn màu đỏ: Indicates a line on hold, a busy line, or a feature that is currently in use or unavailable.
• Đèn LED nhấp nháy: May indicate an incoming call, a held call, or a waiting message, depending on system configuration.

Cấu hình nút

The programming of the BM32 buttons is typically managed through your Avaya IP Office or Communication Manager system by your system administrator. Consult your system administrator for specific instructions on how to program or reconfigure the buttons to suit your needs.

BẢO TRÌ

Proper maintenance ensures the longevity and optimal performance of your BM32 Button Module.

Vệ sinh

• Disconnect the module from the IP phone before cleaning.
• Hãy dùng khăn mềm, khô, không xơ để lau các bề mặt bên ngoài.
• Đối với các vết bẩn cứng đầu, hãy nhẹ nhàngampen the cloth with water or a mild, non-abrasive cleaner. Avoid spraying liquids directly onto the device.
• Do not use harsh chemicals, solvents, or abrasive materials, as these can damage the finish and internal components.

Kho

If storing the module for an extended period, keep it in a cool, dry place, away from direct sunlight and extreme temperatures. It is recommended to store it in its original packaging to protect it from dust and physical damage.

Xử lý sự cố

If you encounter issues with your BM32 Button Module, try the following troubleshooting steps:

Module Not Powering On / No LED Activity

• Kiểm tra kết nối: Ensure the connecting cable between the BM32 module and the IP phone is securely plugged in at both ends.
• Check IP Phone Power: Verify that the Avaya 1616/1616-I IP phone itself is powered on and functioning correctly. The BM32 draws power from the IP phone.
• Reboot IP Phone: Power cycle the connected IP phone (unplug and replug its power source or PoE connection).
• Khả năng tương thích: Confirm that your IP phone model and system software version meet the compatibility requirements (Avaya 1616/1616-I, IP Office R4.2+, Communication Manager R3.0+).

Buttons Not Responding / Incorrect Functionality

• Cấu hình hệ thông: The buttons require programming by your system administrator. Contact your administrator to ensure the buttons are correctly configured for your desired functions.
• Reboot IP Phone: A power cycle of the IP phone can sometimes resolve minor communication issues.
• Kiểm tra thiệt hại vật chất: Inspect the buttons for any visible damage or obstructions.

If these steps do not resolve the issue, contact your system administrator or Avaya support for further assistance.

Thông số kỹ thuật

Bảo hành và Hỗ trợ

For warranty information, please refer to the documentation provided with your original Avaya IP phone or contact your Avaya reseller or system administrator. Avaya provides support resources through its official website and authorized service partners.

For technical assistance or further inquiries, please contact your Avaya system administrator or visit the official Avaya support portal.