Pudu Robotics Manuals & User Guides

Founded in 2016 and headquartered in Shenzhen, Pudu Robotics (Shenzhen Pudu Technologies Co., Ltd.) is a world-leading high-tech enterprise dedicated to the design, research, development, production, and sales of commercial service robots. With a mission to use robots to improve the efficiency of human production and living, Pudu has established itself as a pioneer in the industry. The company's product portfolio includes the popular indoor delivery robots BellaBot and KettyBot, the cleaning robots PUDU CC1 and MT1, and disinfection solutions, serving customers in over 60 countries.

Pudu Robotics leverages proprietary technologies in low-speed autonomous driving, robotics motor drive, and motion control to create reliable and efficient automated solutions. Their robots are widely deployed in restaurants, hospitals, schools, office buildings, government halls, subway stations, and waiting rooms, helping businesses automate repetitive tasks and enhance service experiences.

• How do I reset my Pudu robot software settings?

  To reset the software settings, navigate to the Settings menu on the robot's interface and select the Reset option. Follow the on-screen instructions to restore default settings. Note: If the machine is bound to a PUDU Link account, you may need to unbind it first.

• Can Pudu robots operate without a Wi-Fi connection?

  Yes, Pudu robots can perform basic functions without Wi-Fi. However, certain advanced features, remote monitoring, and software updates require an active internet connection.

• How often should I clean the filters on Pudu cleaning robots?

  For models like the PUDU MT1, it is recommended to clean the filters every week to ensure efficient operation and prevent clogs.

• Where can I find the serial number ensuring warranty support?

  The device serial number (SN) can typically be found on the machine's label or within the 'About' section of the software settings. This number is required for warranty claims and support ticketing.