1. Giới thiệu
The Microsoft Surface Pro 12" is a versatile 2-in-1 device designed for productivity and entertainment. It functions as both a powerful laptop and a flexible tablet, adapting to various tasks and environments. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
Key features include a 12-inch PixelSense Flow Touch Display, a Snapdragon X Plus (8 Core) processor with an integrated AI engine, and up to 16 hours of battery life. It operates on Windows 11 Home and supports various accessories for enhanced functionality.
2. Có gì trong hộp
Xác minh rằng tất cả các thành phần đều có trong bao bì sản phẩm của bạn:
- Thiết bị Microsoft Surface Pro 12"
- Cáp sạc USB-C
- Hướng dẫn bắt đầu nhanh
- Tài liệu về An toàn và Bảo hành

Image: Contents of the Microsoft Surface Pro 12" box, including the device, USB-C charging cable, and documentation.
3. Thiết lập
3.1 Sạc ban đầu
Before first use, ensure your Surface Pro 12" is adequately charged. Connect the provided USB-C charging cable to the device and a compatible USB-C power adapter (minimum 45W recommended, sold separately). The device will indicate charging status.

Image: The ports you need. The Surface Pro 12" features two USB-C 3.2 ports for charging, data transfer, and connecting external displays.
3.2 Khởi động và cấu hình ban đầu
Press and hold the power button located on the side of the device until the Microsoft logo appears. Follow the on-screen instructions to complete the initial Windows 11 Home setup, including language selection, network connection, and user account creation.
4. Hướng dẫn vận hành
4.1 Device Modes: Laptop and Tablet
The Surface Pro 12" offers flexibility as a tablet or a laptop. Use the integrated kickstand to prop up the device for viewing or attach a Surface Pro Keyboard (sold separately) to transform it into a full laptop experience.

Image: The Surface Pro 12" configured in laptop mode with an attached keyboard, demonstrating its flexible design.
4.2 Tính năng hiển thị
The device features a 12-inch PixelSense Flow Touch Display with a resolution of 2196 x 1464 pixels and an adaptive refresh rate of up to 90Hz. This display is optimized for touch input and visual clarity.

Image: Brilliant 12" PixelSense LCD touchscreen. The display is ideal for streaming and media consumption.
4.3 Kết nối
The Surface Pro 12" includes two USB-C 3.2 ports for connecting peripherals, external displays, and charging. It also supports Wi-Fi (802.11a/b/g/n/ac/ax) and Bluetooth for wireless connectivity.
4.4 AI Features with Copilot+ PC
As a Copilot+ PC, your device integrates advanced AI capabilities powered by the Snapdragon X Plus processor and its NPU (Neural Processing Unit). These features enhance productivity and creativity:
- Phi công phụ: Your AI companion accessible from the taskbar to assist with tasks, provide answers, and offer creative inspiration.
- Nhớ lại: A feature that allows you to find anything you've seen on your PC by describing it, enabling instant retrieval of past activities.
- Đồng sáng tạo: An AI-powered tool for generating and refining images based on text prompts and sketches.

Image: Copilot: Your AI companion. The Copilot interface provides personalized assistance and creative tools.
4.5 Accessories (Sold Separately)
Enhance your Surface Pro 12" experience with compatible accessories:
- Bàn phím Surface Pro: Transforms your tablet into a laptop, offering a comfortable typing experience.
- Bút cảm ứng Surface Slim Pen: For natural writing, drawing, and note-taking directly on the touchscreen. The device includes a dedicated storage area on the back for charging and securing the pen.
- Surface Arc Mouse: A portable and ergonomic mouse.
- Surface 45W USB-C Wall Charger: For fast charging.
- Surface Dock USB4: For expanded connectivity options.

Image: Ink anywhere. The Surface Slim Pen allows for natural writing and drawing on the Surface Pro 12" screen.

Image: Always charged and ready. The Surface Slim Pen stores and charges directly on the back of the Surface Pro 12".
4.6 Tính năng bảo mật
The Surface Pro 12" supports Windows Hello, enabling password-less sign-in through facial recognition for enhanced security and convenience.

Image: You are the security. Windows Hello provides secure, password-less sign-in using facial recognition.
5. Bảo trì
5.1 Vệ sinh thiết bị của bạn
Để lau màn hình, hãy dùng vải mềm, không có xơ lau nhẹ.ampened with water or a screen cleaner specifically designed for electronics. Avoid harsh chemicals or abrasive materials. For the body of the device, use a soft, dry cloth.
5.2 Chăm sóc pin
To maximize battery lifespan, avoid exposing the device to extreme temperatures. For long-term storage, charge the battery to approximately 50% and store in a cool, dry place.
KHAI THÁC. Xử lý sự cố
6.1 Thiết bị không bật nguồn
- Ensure the device is charged. Connect it to a power source using the USB-C charging cable and a compatible adapter.
- Nhấn và giữ nút nguồn trong ít nhất 10-15 giây để thực hiện khởi động lại bắt buộc.
6.2 Sự cố hiển thị
- Nếu màn hình không phản hồi, hãy thử khởi động lại thiết bị.
- Check for available Windows updates, as display drivers are often included in these updates.
6.3 Các vấn đề kết nối
- For Wi-Fi issues, restart your router and the Surface Pro.
- For Bluetooth issues, ensure the accessory is in pairing mode and within range.
7. Thông số kỹ thuật
Detailed technical specifications for the Microsoft Surface Pro 12" (Model EP2-27670):
| Tính năng | Đặc điểm kỹ thuật |
|---|---|
| Thương hiệu | Microsoft |
| Tên mẫu | Bề mặt Pro |
| Số hiệu mẫu | EP2-27670 |
| Kích thước màn hình | 12 inch |
| Kiểu hiển thị | LCD PixelSense Touchscreen |
| Độ phân giải hiển thị tối đa | 2196 x 1464 (220 PPI) Pixels |
| Hiển thị tốc độ làm mới | Lên đến 90 Hz |
| Bộ xử lý | Qualcomm Snapdragon X Plus (8 Core) |
| Tốc độ xử lý | 3.4 GHz |
| Bộ đồng xử lý đồ họa | GPU Qualcomm Adreno |
| Bộ nhớ RAM đã được cài đặt | 16GB |
| Dung lượng lưu trữ bộ nhớ | Ổ cứng thể rắn 512 GB |
| Hệ điều hành | Windows 11 Trang chủ |
| Tuổi thọ trung bình của pin | Up to 16 hours (local video playback) |
| Kết nối | Wi-Fi (802.11a/b/g/n/ac/ax), Bluetooth |
| Cổng USB | 2 x USB-C |
| Bảo mật sinh trắc học | Face Recognition (Windows Hello) |
| Trọng lượng sản phẩm | 685 gam |
| Kích thước sản phẩm (D x R x Độ dày) | 27.4L x 19W x 0.8Th Centimeters |

Image: Surface Pro 12" dimensions. The diagram illustrates the physical measurements of the device.
8. Bảo hành và Hỗ trợ
8.1 Bảo hành của nhà sản xuất
The Microsoft Surface Pro 12" comes with a 1-Year Manufacturer Warranty. Please refer to the included Safety and Warranty Documents for full terms and conditions.
8.2 Liên hệ với bộ phận hỗ trợ
For technical assistance or warranty claims, please contact Microsoft Support. Visit the official Microsoft support webTrang web này cung cấp thông tin liên hệ và các nguồn tài liệu hữu ích.