1. Giới thiệu
Thank you for choosing the JZAQ A13 Dual Pack Bluetooth Motorcycle Intercom Headset. This manual provides comprehensive instructions for the proper installation, operation, and maintenance of your device. Please read this manual carefully before use to ensure optimal performance and safety. This device is designed to provide clear communication and entertainment for two riders during various activities such as motorcycling, skiing, and cycling.
2. Nội dung gói hàng
The JZAQ A13 Dual Pack includes the following items:
- 2 x Helmet Intercom Headsets (JZAQ A13 Main Unit)
- 2 x Microphones (Hard earbud type)
- 2 x Soft Earbuds (for alternative helmet types)
- 6 x Velcro Headphone Pads
- 2 x Cáp sạc USB Type-C
- 2 x Clip Bases
- 2 x Paste Bases
- 1 x Hướng dẫn sử dụng

Image: Contents of the JZAQ A13 Dual Pack, showing all included accessories for two intercom units.
3. Sản phẩm hếtview
The JZAQ A13 intercom features an ultra-thin speaker design for comfort and a robust main unit with intuitive controls. It is designed for seamless integration into various helmet types.
3.1 Ultra-thin Speaker Design
The earphone speakers are only 10mm thick, ensuring they do not cause discomfort or pressure on your ears, even during long rides.

Image: The JZAQ A13 intercom unit, emphasizing its slim profile for comfortable helmet fit.
3.2 Chức năng nút
Familiarize yourself with the buttons on the main unit for easy operation:

Hình ảnh: Chi tiết view of the JZAQ A13 intercom's buttons and their corresponding functions.
- Power On/Off / Pause/Play / Connect Button (Large Round Button): Nhấn giữ để bật/tắt nguồn. Nhấn nhanh để phát/tạm dừng nhạc hoặc trả lời/kết thúc cuộc gọi.
- Volume Up / Next Song Button (+): Short press to increase volume. Long press to skip to the next song.
- Volume Down / Previous Song / Voice Assistant Button (-): Short press to decrease volume. Long press to go to the previous song. Double-click to activate the voice assistant (Siri/Google Assistant).
- Cổng sạc (USB Type-C): Nằm ở bên hông để kết nối cáp sạc.
- Giắc cắm tai nghe: For connecting the microphone and speaker assembly.
4. Cài đặt
Follow these steps to install the JZAQ A13 intercom system into your helmet:
- Chọn vị trí lắp đặt: Select a flat surface on the left side of your helmet for the main intercom unit.
- Gắn đế lắp đặt:
- Đế kẹp: Slide the clip base between the helmet shell and the inner padding. Ensure it is securely fastened.
- Paste Base: Clean the chosen helmet surface thoroughly. Peel off the adhesive backing from the paste base and firmly press it onto the helmet for at least 30 seconds. Allow 24 hours for the adhesive to cure before attaching the intercom unit.
- Lắp đặt bộ phận chính: Slide the JZAQ A13 main unit onto the installed mounting base until it clicks into place.
- Lắp đặt loa: Attach the velcro pads to the back of the speakers. Place the speakers inside the helmet's ear pockets, ensuring they are centered over your ears for optimal sound.
- Cài đặt Micrô: Attach the microphone to the inside of the helmet, positioning it close to your mouth but out of the way of your vision. Use the hard earbud microphone for open-face helmets and the soft earbud microphone for full-face helmets.
- Kết nối cáp: Plug the speaker and microphone cable into the headphone jack on the main intercom unit. Route the cables neatly under the helmet padding to avoid obstruction.
5. Thiết lập
5.1 Sạc thiết bị
Trước khi sử dụng lần đầu, hãy sạc đầy pin cho thiết bị liên lạc nội bộ.
- Connect the USB Type-C charging cable to the charging port on the intercom unit and to a USB power source (e.g., computer, wall adapter).
- Thời gian sạc khoảng 2-3 giờ.
- The device supports charging voltage of USB 5V1A-2A.
- A red indicator light typically shows charging in progress, turning off or changing color when fully charged.

Image: Representation of the JZAQ A13's 1500mAh battery, providing up to 180 hours of continuous play.
5.2 Bật/Tắt nguồn
- Bật nguồn: Press and hold the large round Power On/Off button for approximately 3 seconds until you hear an audible prompt and the indicator light flashes.
- Tắt nguồn: Press and hold the large round Power On/Off button for approximately 3 seconds until you hear an audible prompt and the indicator light turns off.
5.3 Ghép nối Bluetooth với điện thoại
To connect your JZAQ A13 to your smartphone:
- Ensure the intercom is powered off.
- Press and hold the large round Power On/Off button for about 5-7 seconds until the indicator light flashes red and blue alternately, indicating pairing mode.
- Trên điện thoại thông minh của bạn, hãy vào cài đặt Bluetooth và tìm kiếm thiết bị mới.
- Select "A13" from the list of available devices.
- Once paired, the indicator light will flash blue slowly, and you will hear a confirmation tone.
5.4 Ghép nối hệ thống liên lạc nội bộ (Hai người lái)
The JZAQ A13 supports two-way intercom communication between two riders within a range of 200 meters. For optimal performance, ensure both units are fully charged.

Image: Visual representation of the JZAQ A13's two-way intercom capability, supporting communication between riders up to 800 meters apart (note: 2-rider intercom is 200m).
- Ensure both A13 units are powered off.
- On both units, press and hold the large round Power On/Off button for approximately 5-7 seconds until both units enter pairing mode (red and blue lights flashing alternately).
- On one of the units, short press the large round Power On/Off button. The units will search for each other.
- Once connected, the indicator lights on both units will flash blue slowly, and you will hear a confirmation tone.
- To initiate intercom communication, short press the large round Power On/Off button on either unit. To end intercom, short press it again.
6. Hướng dẫn vận hành
6.1 Phát lại nhạc
After pairing with your phone, you can enjoy stereo music with noise reduction technology.

Image: The JZAQ A13 intercom unit, illustrating its capability for clear music playback through noise reduction technology.
- Phát/Tạm dừng: Short press the large round Power On/Off button.
- Tăng âm lượng: Nhấn nhanh nút '+'.
- Giảm âm lượng: Nhấn nhanh nút '-'.
- Bài hát tiếp theo: Nhấn và giữ nút '+'.
- Bài hát trước: Nhấn và giữ nút '-'.
6.2 Cuộc gọi điện thoại
The JZAQ A13 supports automatic answering and clear voice calls.
- Trả lời cuộc gọi: The device will automatically answer incoming calls after a few rings. You can also short press the large round Power On/Off button to answer manually.
- Kết thúc cuộc gọi: Short press the large round Power On/Off button.
- Từ chối cuộc gọi: Long press the large round Power On/Off button during an incoming call.
- Gọi lại số cuối cùng: Double-click the large round Power On/Off button.
6.3 Trợ lý giọng nói
Activate your smartphone's voice assistant (Siri or Google Assistant) directly from the intercom.
- Kích hoạt Trợ lý giọng nói: Double-click the '-' (Volume Down) button.
6.4 Hệ thống liên lạc nội bộ
Once two units are paired for intercom, you can initiate communication:
- Bắt đầu Intercom: Short press the large round Power On/Off button on either unit.
- Kết thúc cuộc gọi nội bộ: Short press the large round Power On/Off button again.
7. Bảo trì
To ensure the longevity and optimal performance of your JZAQ A13 intercom, follow these maintenance guidelines:
- Vệ sinh: Lau thiết bị bằng vải mềm, damp vải. Không sử dụng hóa chất mạnh hoặc chất tẩy rửa mài mòn.
- Khả năng chống nước: The device is IP67 rated, meaning it is protected against dust and can withstand immersion in water up to 1 meter for 30 minutes. It is suitable for use in rainy and snowy conditions. However, avoid prolonged submersion or high-pressure water jets.

Image: The JZAQ A13 intercom unit shown underwater, highlighting its IP67 deep waterproof capability for use in wet conditions.
- Kho: Bảo quản thiết bị ở nơi khô ráo, thoáng mát khi không sử dụng. Tránh nhiệt độ quá cao.
- Chăm sóc pin: Để bảo quản lâu dài, hãy sạc pin đến khoảng 50% mỗi vài tháng để tránh tình trạng xả cạn.
KHAI THÁC. Xử lý sự cố
If you encounter issues with your JZAQ A13 intercom, refer to the following common problems and solutions:
- Không có điện:
- Ensure the battery is charged. Connect the unit to a charger and check for the charging indicator light.
- Press and hold the Power On/Off button for the required duration (3 seconds).
- Không thể ghép nối với điện thoại:
- Ensure the intercom is in pairing mode (red and blue lights flashing alternately).
- Make sure Bluetooth is enabled on your phone and it is discoverable.
- Try restarting both the intercom and your phone.
- Hãy xóa các kết nối Bluetooth trước đó trên điện thoại nếu bạn có quá nhiều kết nối.
- Hệ thống liên lạc nội bộ không kết nối:
- Ensure both units are in intercom pairing mode (red and blue lights flashing alternately) before initiating connection.
- Make sure the distance between the two units is within the effective range (200 meters).
- Try resetting both units and repeating the intercom pairing process.
- Không có âm thanh hoặc âm lượng thấp:
- Check the volume level on both the intercom and your connected phone.
- Ensure the speaker and microphone cables are securely connected to the main unit.
- Hãy kiểm tra xem loa đã được đặt đúng vị trí phía trên tai bạn bên trong mũ bảo hiểm chưa.
- Trợ lý giọng nói không phản hồi:
- Ensure your phone's voice assistant (Siri/Google Assistant) is enabled and configured.
- Confirm the intercom is properly paired with your phone.
- Double-click the '-' button firmly and quickly.
9. Thông số kỹ thuật
| Tính năng | Đặc điểm kỹ thuật |
|---|---|
| Tên mẫu | JZAQ A13 |
| Phiên bản Bluetooth | 5.3 |
| Intercom Distance (2 Riders) | Lên đến 200 mét |
| Transmission Distance (Bluetooth) | 500m-800m (device to device, not intercom) |
| Giờ làm việc | 180 hours (continuous play) |
| Thời gian chờ | 1200 giờ |
| Loại pin | Pin sạc Polymer 3.7V / 1500mAh |
| Thời gian sạc | Khoảng 2-3 giờ |
| Cổng sạc | USB loại C |
| Sạc Voltage | USB 5V1A-2A |
| Điều khiển bằng giọng nói | Yes (Double-click Volume Down button) |
| Vật liệu | ABS + Silicon |
| Đài phát thanh FM | KHÔNG |
| Xếp hạng chống thấm nước | IP67 |
| Nhiệt độ hoạt động | -20°C đến 50°C |
10. Bảo hành và Hỗ trợ
The JZAQ A13 Bluetooth Motorcycle Intercom Headset comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance standards under normal use.
For any technical assistance, troubleshooting, or warranty claims, please contact customer service through the Amazon Buyer Center. Our support team is available for 12 hours to assist you with any issues you may encounter.
Vui lòng giữ lại hóa đơn mua hàng để xác nhận bảo hành.