Everycom EC-58 58mm Direct Thermal Printer User Manual

1. Giới thiệu

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-58 58mm Direct Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. Keep this manual for future reference.

2. Sản phẩm hếtview

The Everycom EC-58 is a compact and efficient 58mm direct thermal receipt printer designed for various applications. It offers high-speed printing and supports both 1D and 2D barcode printing. The printer features a USB interface and integrates with cash drawers.

Các tính năng chính:

• 58mm receipt printing capability.
• High-speed printing at 90 mm/second.
• Supports 1D and 2D barcode printing.
• USB interface for connectivity.
• Cash drawer integration support.
• Compatible with Epson ESC/POS print instruction mode.
• Supports Windows XP / 7 / 8 / 10, Linux, and Android operating systems (SDK integration required for Android).

Nội dung gói hàng:

Sau khi mở hộp, hãy kiểm tra xem tất cả các vật dụng được liệt kê bên dưới có đầy đủ hay không:

• 1 x Everycom EC-58 Thermal Printer
• 1 x Sample Roll Paper
• 1 x CD-ROM with Drivers
• 1 x Hướng dẫn sử dụng
• 1 x Cáp USB
• 1 x Cáp nguồn
• 1 x Paper Bering (Spindle)

3. Thiết lập

3.1 Kết nối máy in

1. Kết nối cáp nguồn: Insert the power cable into the power port at the rear of the printer and plug the other end into a suitable power outlet.
2. Kết nối cáp USB: Connect the square end of the USB cable to the USB port at the rear of the printer and the rectangular end to an available USB port on your computer.
3. Kết nối ngăn kéo đựng tiền mặt (Tùy chọn): If using a cash drawer, connect its cable to the cash drawer port at the rear of the printer.

3.2 Nạp giấy in nhiệt

1. Mở Bìa: Press the cover open button or lift the cover release lever to open the printer's top cover.
2. Chèn cuộn giấy: Place the 58mm thermal paper roll into the paper compartment with the printing surface facing upwards. Ensure the roll is seated correctly on the paper spindle.
3. Đóng nắp: Pull a small amount of paper out past the cutter and close the top cover firmly until it latches.

3.3 Cài đặt trình điều khiển

For Windows and Linux operating systems, install the printer drivers from the provided CD-ROM or download them from the official Everycom website. For Android, an SDK needs to be integrated into your application for printer functionality.

4. Hướng dẫn vận hành

4.1 Bật / Tắt nguồn

To power on the printer, ensure it is connected to a power source and press the power button located on the front panel. To power off, press the power button again.

4.2 Printing a Receipt

Once the printer is connected and drivers are installed, you can print receipts from your compatible software application. The printer will automatically feed and cut the paper after each print job, based on your software settings.

4.3 Self-Test Print

To perform a self-test, ensure the printer is off and paper is loaded. Hold down the FEED button while turning on the printer. Release the FEED button once the printer starts printing. This will print a configuration page, confirming basic printer functionality.

5. Bảo trì

5.1 Vệ sinh đầu máy in

Regular cleaning of the thermal print head ensures optimal print quality and extends the printer's lifespan. Use a soft cloth dampDùng cồn isopropyl lau nhẹ đầu in. Đảm bảo máy in đã tắt nguồn và nguội hẳn trước khi vệ sinh.

5.2 Thay thế cuộn giấy

When the paper roll is depleted or a red line appears on the printout, it indicates low paper. Follow the steps in Section 3.2 to replace the paper roll.

KHAI THÁC. Xử lý sự cố

This section addresses common issues you might encounter with your Everycom EC-58 printer.

6.1 Không có điện

• Kiểm tra cáp nguồn: Hãy đảm bảo rằng dây nguồn được kết nối chắc chắn với cả máy in và ổ cắm điện.
• Kiểm tra ổ cắm điện: Hãy thử cắm thiết bị khác vào ổ cắm điện để xác nhận xem nó có hoạt động bình thường hay không.

6.2 No Printing / Blank Output

• Check Paper Roll: Ensure the thermal paper is loaded correctly and the printing surface is facing the print head.
• Cài đặt trình điều khiển: Hãy kiểm tra xem trình điều khiển máy in đã được cài đặt đúng cách trên máy tính của bạn chưa.
• Kết nối: Confirm the USB cable is securely connected to both the printer and the computer.
• Trạng thái máy in: Check the printer's status indicator lights for any error messages.

6.3 Chất lượng in kém

• Làm sạch đầu in: Refer to Section 5.1 for instructions on cleaning the print head.
• Chất lượng giấy: Hãy đảm bảo bạn đang sử dụng giấy in nhiệt chất lượng cao.

6.4 Driver Not Responding / Printer Stopped Working

• Khởi động lại thiết bị: Power off both the printer and your computer, then restart them.
• Cài đặt lại trình điều khiển: If the issue persists, try uninstalling and reinstalling the printer drivers.
• Kiểm tra cổng USB: Try connecting the printer to a different USB port on your computer.

7. Thông số kỹ thuật

8. Thông tin bảo hành

The Everycom EC-58 Thermal Printer comes with a 1-year all-India warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your purchase receipt for warranty claims. For detailed warranty terms and conditions, refer to the warranty card included in the package or contact customer support.

9. Hỗ trợ khách hàng

For any technical assistance, troubleshooting, or warranty inquiries, please contact Everycom Customer Service.

• Số điện thoại miễn phí: 1800 121 4480
• Giờ làm việc: Monday - Saturday, 10:00 AM - 6:30 PM (Except on Public Holidays)